UPDATE: Woonsocket Customers Impacted by Widespread Cox Email Outage

Cox Communication customers in Woonsocket report they were impacted by email outage.


UPDATE: Cox Communications' website reports that as of 6:30 a.m., email service has been restored to their customers. 

Email that was sent to Cox customers' e-mail accounts since Friday will arrive sporadically over the next few days, the company reports, and may not be delivered in the order they were sent.

"Now that service is restored we are moving forward with replacing email storage platform equipment and implementing measures to prevent a reoccurrence of these issues," the company wrote.

Dec. 16: 12:26 p.m.: Cox Communications has reported outages with their email system that impact customers in the Midwest and East Coast regions.  Some Woonsocket customers said they have been impacted as part of the widespread issue.

Lorraine Corey, editor and owner of Mywoonsocket.com, reported that she and several friends had been without Cox e-mail service since Friday night.

The company said it is unable to provide an estimated time for recovery, but will work around the clock until service is restored.  

Have you been impacted? Let us know in the comments!

give me a break December 17, 2012 at 09:52 AM
i have 1 of my e mails up cox must of call verizon tech suport
Imzadi December 17, 2012 at 10:56 AM
They said that they were saving our emails in queue, but on Saturday, I sent myself some email from another account, and when the mail finally came back this morning, it did not come through. Thanks Cox, I wonder how many other emails have been lost.
lmack34 December 17, 2012 at 11:58 AM
I'm without E-mail at home and at work. Home, is not to bad but I'm going crazy at work. Your right Cox does need to get there act together.
Doctor December 17, 2012 at 01:59 PM
My Cox account is also down.
Doctor December 17, 2012 at 03:29 PM
Cox e-mail is back online, time to delete the junk mail.


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